Service Level Agreement (SLA) for DataMart availability

This draft framework provides a robust SLA for DataMart availability, balancing business needs, technical feasibility, and stakeholder communication. 1. Availability Target Set a clear uptime percentage that aligns with the criticality of the DataMart to your business processes. 2. Operational Hours Define the expected operational hours of the DataMart. Specify if it needs to be … Read more

Data Engineering and Transition to IFS Cloud

What good looks like Background:  By September 2025, all IFS data currently residing in the Apps 10 solution will transition to the IFS Cloud environment. Commitment: Data Engineering commits to ensuring uninterrupted delivery of DataMarts sourced exclusively from IFS Cloud, enabling the continuity of reporting assets. Prerequisites for a Successful Transition 1.    Reduction of Views … Read more

Reporting Requirements Template

Requirements & Design This document is used to outline details related to reporting requirements of the project.  Specifically, this document captures the technical specifications that are required for the successful design and development of business reports.  Report Technical Specifications This section is used to describe the detailed specification related to how NUIT will develop a … Read more

What’s the difference between accuracy and precision?

Accuracy is the degree of closeness to true value. Precision is the degree to which an instrument or process will repeat the same value. In other words, accuracy is the degree of veracity while precision is the degree of reproducibility. What does accuracy mean? If a measurement is accurate, it means that it agrees closely … Read more

QA Requirements

Quality standards that apply to the development. Software Lifecycle used Software Quality tool(s) and methods used. The overarching goal of Data Warehouse Development Quality Plan is proactive problem-solving, where any anomalies or discrepancies are swiftly identified and rectified before they escalate into issues. Through continuous monitoring, analysis, and data observability, the reliability, accuracy, and accessibility … Read more

Introduction

Purpose of Software Quality Plan The purpose of a Data Warehouse Development Quality Plan is to ensure that the development, deployment, and maintenance of the data warehouse, along with its associated components such as third-party data sources, Azure Data Factory (ADF) pipelines, and Data Marts, meet established quality standards. This plan serves as a comprehensive … Read more

Development Programme

Project Plan or other project management document. Data Discovery Stage: Objective: Identify data sources, understand data requirements, and define the scope of the DataMart project. Key Activities: Deliverables: Design Stage: Objective: Design the architecture, schema, and data models for the DataMart. Key Activities: Deliverables: MVP (Minimum Viable Product) Stage: Objective: Develop and deploy a minimum … Read more

Support

Organisation/Team responsible for management of Service Desk requests/incidents. Escalation Routes All reports WILL provide a method of raising a Service Desk request for support.  Once raised the following escalation routes will be followed. Issues Reporting (IT Service Desk) Stage Activity Comments Call Received Greet & Verify IdentityDocument Caller Details   Problem Identification Listen & Clarify … Read more